Privacy Policy of CM Tbilisi
Last Updated: October 21st, 2025
- Our Commitment to Your Privacy
CM Tbilisi (“we,” “us,” “our”) is dedicated to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, process, and disclose your information in conjunction with your access to and use of our website and services. Our business is built on trust, and that includes trusting us with your data. We are committed to being transparent about our practices.
This policy applies to our website and all related services. By using our services, you agree to the collection and use of information in accordance with this policy.
- Information We Collect
We collect information to provide and improve our services to you. The types of personal information we may collect include:
- Information You Provide to Us:
- Contact Information: When you fill out a lead form or contact us directly, we collect personal information such as your first name, last name, email address, and phone number.
- Communication Data: We collect information when you communicate with us, including records of your inquiries and our responses.
- Information We Collect Automatically:
- Usage Data: We may automatically collect information about how you access and use our website. This may include your IP address, browser type, browser version, the pages of our site that you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
- How We Use Your Information
We use the collected data for various purposes, grounded in our legitimate business interests, the fulfillment of our contract with you, and/or your consent. These purposes include:
- To Provide and Maintain Our Service: To process your inquiries, manage your vehicle selection process, and deliver the high-quality service you expect from CM Tbilisi.
- To Communicate With You: To respond to your comments, questions, and requests, and to provide customer service. We will use your contact information to send you information about your purchase, including documentation and delivery updates.
- For Marketing and Promotional Purposes: With your explicit consent, we will use your contact information (email, phone number) to send you marketing communications about our new arrivals, special offers, and other news we think you will find valuable. You provide this consent by actively ticking the consent box in our lead forms.
- To Improve Our Services: To understand how our users interact with our website, to monitor and analyze trends, and to improve the functionality and user experience of our website.
- For Legal and Security Purposes: To comply with legal obligations, enforce our terms and conditions, and protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.
- Your Consent for Marketing Communications
We are committed to ensuring you have control over the communications you receive from us. We will only send you marketing materials if you have explicitly opted in to receive them. When you provide your personal details through our lead form, you will be presented with a clear choice to consent to receiving marketing communications. By ticking the corresponding box, you are giving us permission to contact you for marketing purposes.
You have the right to withdraw this consent at any time. Every marketing email we send will include an “unsubscribe” link, and you can also contact us directly at info@cmtbilisi.com to opt-out of future communications.
- Data Sharing and Disclosure
We do not sell, trade, or rent your personal identification information to others. We may share your information with trusted third-party service providers to facilitate our services, but only to the extent necessary for them to perform these services on our behalf. These may include:
- Logistics and Delivery Partners: To arrange for the delivery of your vehicle.
- IT and Website Service Providers: To help us operate our website and infrastructure.
- Legal and Financial Advisors: To assist with legal compliance and financial operations.
We will ensure that any third party with whom we share your data is contractually obligated to protect your data and use it only for the purposes for which it was shared.
- Data Security
We take the security of your data very seriously and have implemented appropriate technical and organizational security measures designed to protect your personal information from accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access.
- Your Data Protection Rights
You have certain rights regarding the personal information we hold about you. These rights include:
- The right to access: You have the right to request copies of your personal data.
- The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
To exercise any of these rights, please contact us at info@cmtbilisi.com.
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. You are advised to review this Privacy Policy periodically for any changes.
- Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: info@cmtbilisi.com
Address: V. Batonishvili St 9, Tbilisi, Georgia
Phone: 032 2 887711